Shipping Policy

Thank you for shopping with Pretty Girl-ish! ♡ Please review our shipping information before placing your order.

PROCESSING TIMES

Orders are typically processed within 3–7 business days. Processing times may be longer during product launches, sales, holidays, or periods of high order volume.

Please note that processing time is separate from shipping time. Your order must be processed before it is shipped.

SHIPPING TIMES

Once your order has been shipped, delivery times depend on the shipping carrier and your location.

Pretty Girl-ish does not guarantee a specific delivery date, as shipping times may vary due to carrier delays, weather, holidays, or other circumstances outside of our control.

You will receive tracking information when your order has shipped, when tracking is available.

SHIPPING DELAYS

Once your package has been handed over to the shipping carrier, Pretty Girl-ish is not responsible for delays caused by the carrier.

This includes delays related to weather, holidays, incorrect routing, carrier backlogs, or other circumstances outside of our control.

Please do not consider a package lost simply because tracking has not updated for a few days. Tracking updates may occasionally be delayed while your package is in transit.

INCORRECT SHIPPING ADDRESSES

Please double-check your shipping address before completing your purchase.

Pretty Girl-ish is not responsible for packages shipped to an incorrect or incomplete address provided by the customer.

If you notice an incorrect address immediately after placing your order, please contact us as soon as possible. While we cannot guarantee that the address can be changed, we will do our best to assist before the order ships.

LOST, STOLEN, OR DELIVERED PACKAGES

Pretty Girl-ish is not responsible for packages that are marked as delivered by the shipping carrier but are missing or believed to have been stolen.

If your tracking information shows that your package was delivered but you cannot locate it, please check with household members, neighbors, your mailbox, and your local carrier first.

For packages that appear to be lost in transit, customers may contact the shipping carrier directly using the provided tracking information.

DAMAGED ORDERS

If your order arrives damaged, please contact Pretty Girl-ish as soon as possible with your order number and clear photos of the damaged item and packaging.

Each situation will be reviewed individually.

SHIPPING COSTS

Shipping costs are calculated and displayed at checkout based on the items in your order and the shipping destination.

Any shipping promotions or free-shipping offers will be subject to the terms stated at the time of the promotion.

INTERNATIONAL ORDERS

If international shipping is offered, customers are responsible for any customs fees, duties, taxes, or other charges imposed by their country's customs agency.

Pretty Girl-ish does not control these charges and cannot predict the amount that may be required.

QUESTIONS

If you have questions about your order or shipping, please contact Pretty Girl-ish through the contact information provided on the website.

Thank you for supporting my small business! ♡